Privacy Policy
JH Supermarket is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy applies to information collected through our website and direct communications.
Information we collect
We collect personal information only when you voluntarily provide it to us. This may include:
- Name
- Email address
- Phone number
This information is collected when you submit a contact form or contact us directly.
We do not require user accounts or logins to access our website.
How we use your information
We use your personal information to:
- Respond to inquiries and customer questions
- Communicate with you regarding your request
- Improve our services and website experience
We do not sell, rent, or trade your personal information.
Job applications
Job applications are accepted by email or in person at our store. Any personal information provided as part of a job application is used only for recruitment and hiring purposes.
Third-party services
We may rely on trusted third-party service providers to support our operations, such as:
- Website hosting
- Website performance and usage analytics
These service providers are only given access to information necessary to perform their services and are expected to protect it appropriately.
Third-party delivery services
Online ordering and delivery services are provided through third-party platforms such as Instacart or Uber Eats. Any personal information shared through these platforms is governed by their own privacy policies, not ours.
Data storage and security
Personal information collected through our website is stored securely and protected using reasonable safeguards appropriate to its sensitivity. While no system can guarantee complete security, we take steps to protect your information from unauthorized access, loss, or misuse.
Your privacy rights
Under Canadian privacy law, you have the right to:
- request access to your personal information
- request corrections if your information is inaccurate or incomplete
To make a request, please contact us using the information below.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
Contact us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us at:
support@jhsupermarket.ca